Return Window
Unopened & Unused: Items in their original, sealed packaging can generally be returned for a full refund within 7 Days.Defective or Damaged Products: If an item arrives damaged, leaking, or is proven defective upon arrival, you are almost always entitled to a free replacement or full refund
- Shipping Costs:
Determine who is responsible for return shipping costs:
- Customer-paid: The customer covers the cost of shipping the item back to the retailer.
- Seller-paid: The retailer provides a prepaid shipping label or reimburses the customer for shipping costs.
- Shared costs: A combination of both, where the customer pays a portion of the shipping.
